Aaron Hayes

Aaron Hayes

@lasso

I help senior living operators turn more inquiries into move-ins and keep the teams that make them happen. 1,000+ hours coaching care home leaders.

Request my free shop

Application · 1 minute

Free after-hours mystery shop

For operators with 5+ communities. We call three of your communities this weekend and send you the scorecard.

Request my free shop

How it works

  1. Request your free shop (60 seconds).
  2. We call three of your communities Friday evening through Sunday, the way an adult child calls about a parent.
  3. On a 30-minute review call, we play the recordings, show where inquiries slip through, and put a number on the move-ins at stake.
Mystery Shop Review30 min · FreeA free 30-minute call for senior living operators. We walk through what happened when we called your communities after hours, show where inqBookFree: The Hard Conversation Prep SheetFor owners and house managers. Get ready for the staff conversation you keep putting off, in 10 minutes.FreeThe Art of Conflict8 short lessons plus an AI coach that lets you rehearse the hard conversation before you walk in.$97.00